Testimonials

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What do you think about us?

Joan Winger

I had a very good experience when they replaced my garbage disposal. The repairman came on time, worked neatly and efficiently and completed the project within one hour.

Joan Winger

Sarah Sobieck

Great customer service and all around great experience! Laura was more than helpful with scheduling and Lance and John were fantastic technicians.

Sarah Sobieck

Judy Noble

Took the time to figure out what was really going on with my freezer and saved me from paying for un-needed parts. Plus, they came the same day I called, didn’t have to wait!

Judy Noble

Justin Schoenherr

Came over at 5pm the day before Thanksgiving. Quickly took care of the issue and were on their way.

Justin Schoenherr

Eileen Spangler

Both our washer and dryer quit working. Lance came out the next morning, on time and did the repair in a short time on the dryer. He told us it was not economically feasible to repair the washer and was polite and professional. Very satisfied customer.

Eileen Spangler

Anne H

So pleased with Moonglow’s service and results. I called in the morning for repair on our Samsung dryer, and the service person was at our house that evening. He fixed it right then and there at a reasonable rate.

Anne H

Sandy Mackavi Ch

Came the same day which was great Lance did a excellent job the price was right thank you Lance and thank you Moonglow first time customers Joe & Sandy living the good life in waterford on Elizabeth lake.

Sandy Mackavi Ch

Vicky Lucas

Yesterday, Sunday, my refrigerator leaked all over the kitchen floor. I called them Monday morning and there were out the same day by 3 pm and not its all fixed. Very pleasant, very informative and gave a few options which I really appreciated. They didn’t just go for the most expensive way to fix it. Would highly recommend and I will be calling on them again.

Vicky Lucas

JoDee Harter Dunn

I recently had Moonglow Appliance Repair to my home as my dryer required some assistance. First thing I was impressed with was the quick response time from initial call for repair to job completion. Second was the professionalism of my repair man (John) which was second to none. Third was the knowledge of diagnosing the issue then having the part on his truck to fix the dryer so that I was able to pick right back up where I left off with my pile of laundry. I highly recommend Moonglow for my next (and yours) repair needs.

JoDee Harter Dunn

Julie Weiss

I called Moonglow appliance to fix my leaking washer that would not drain. The lady who did the scheduling was able to set up a call ahead at work so I could meet the tech without taking alot of time off work. John was very professional and made me feel at ease with his marked truck and uniform. He got right to work on my washer, explaining the problem and giving me a reasonable estimate. He spoke to my husband on the phone, who had some questions. He got the parts off his truck and fixed the machine. Moonglow made the best of a bad situation and I would reccomend them if you need an appliance fixed!

Julie Weiss

Mary Weber

Moonglow Appliance Repair is awesome. They’re quick to get things fixed, honest, and professional.

Mary Weber

Excellent

Everyone was so helpful because I needed to get parts before my grandchildren came to stay for a week. They want out of their way to get parts and install them asap! Lance was my service rep and he could not have been more professional! Thank you so much!

Clare greuling

Dryer repair

Had my dryer taken care of by Lance. Even though he ran into a problem he was able to get it taken care of in a short amount of time. Very professional and friendly.
This is the second time I have had Moonglow out. The first time was for my refrigerator when John did the repair at that time.
Both times I was very pleased with their work.

Cynthia

Dishwasher Repair

Great company with even better service! Highly recommend! Repairman ran into a problem with job instead of telling us it could not be done , called John the owner. He came out and they proceeded with repair. Will only use this company in the future. Thank you for such great service. Customer service is also great.

Susan Stewart

Impressed

I called to see when they could come out to fix my washer. Within 2 hours they were here.
I was so impressed with John (technician), he was very polite & nice. Laura(service) was also very kind.
It hasn’t even been 24 hrs and I have recommended them at least five times today.
I will definitely be using them again in the future.

Barbara Citron-Harding

Fast and Friendly

Service was prompt. John was very knowledgeable and friendly. I would definitely recommend them.

Matthew

Very Efficient

MoonGlow has very pleasant phone operators. They sent somebody out faster than 3 other local appliance repair businesses. They were knowledgeable about what the problem was, the cost, and were not pushy and gave us time to decide if we wanted to go ahead with the repairs. Once we decided to do the repairs and the parts came in, they sent someone out the next day to complete the job. Very good doing business with moonglow

Amy

Oven repair

I am very pleased to acknowledge that the customer service is super. The repairman Lance, was very professional and courteous. He was prompt and went over and beyond to accommodate my needs. Not only did he assess the problem quickly but, he got the replacement part within an 1/2 hour, returned and repaired the problem. I can honestly say, “you don’t get service like this everyday”.

Sincerely,
Mrs. G. Cofield

Marsha Thomas Marshall

John came out to fix our very old dryer on a Sunday. It didn’t take him long to find an obscure loose wire. I trust this company because they are competent, helpful, and operate with the utmost integrity!

Marsha Thomas Marshall

Linda Butkovich Kolodge

My son and I had arrived to our summer cottage after a long trip and had quite the pile of laundry to manage. To my chagrin our dryer was on the fritz. As we were out in the country a bit there were no close laundromats, and the humidity made it impossible to try and line dry everything. I happened upon moon glows ad and really liked the name and so called and spoke with Laura who assured me that John would be delighted to take care of us even though we were some distance out. I was very pleased with this pleasant man who fixed my dryer at a reasonable cost. I was saved from trying to locate a laundromat. I would call this company again if something else decides to go out on me. Excellent work, pleasant people and reasonable cost. Can’t ask for more than that.

Linda Butkovich Kolodge

Sherry Butkovich Guertin

They installed our new dishwasher. Very knowledgeable and courteous. Would highly recommend.

Sherry Butkovich Guertin

Amy McCririe Walker

Moonglow appliance is always so prompt with their service, they are knowledgeable about what they are doing and so friendly! I have recommended them to all of my friends and everyone loves them too. I also love that their prices s are always so reasonable and if it’s going to be too much to fix they tell you right away!

Amy McCririe Walker

Laura Marie Vogel

Every time I’ve needed Moonglow? There. Every time. I wish my supposedly new supposedly dependable appliances that are less than six years old wouldn’t need service. But Moonglow is there and fair pricing too

Laura Marie Vogel

Great Service!

Were willing to come out after we got home from work to repair our over range microwave that wasn’t heating. Very friendly and professional and we’re able to fix it within a half an hour. Very nice repair man made sure he told us the price to fix it before doing the actual repair. Will be calling in the future for any other repairs.

Amanda

Chantell

Both times John came out and fixed our washer/dryer and he was quick efficient returned my call right away and was able to come out the same day I will not use anyone else and will definitely refer you guys out thank you so much.

Chantell

Amanda B

Polite, courteous & very efficient. Will recommend to others.

Amanda B

KYLE DEXTER

Had to have my LG front load washing machine repaired due to water leaking out of the front. Called Moonglow Appliance Repair the lady who answers the phone very helpful and nice. John the owner came out to my house determined what was wrong gave me a written estimate. Ordered the parts that were needed repair was made in a few days once I was available again parts arrived very quickly. Both John and Greg very helpful very nice guys got my appliance repaired quickly at a fair price. I would recommend Moonglow Appliance repair to anyone who needs Appliance repair done in the area. Thanks again.

KYLE DEXTER

I will definitely call Moonglow again

I was so impressed with how professional the technician was & how quickly I was able to get an appt for service. I was happy to not feel like I was being taken advantage of, & the pricing was very fair. I will definitely call Moonglow again if I need anything else repaired.

Deb C

I am very happy with the service I received

I am very happy with the service I received. John came within one hour of my call and was super quick and efficient! He had the part to fix my refrigerator and was very knowledgeable. The price was very fair and I will definitely recommend them to anyone needing appliance repair. Thanks John!

Dana B

Highly recommend!

Quick, affordable, friendly, accommodating. Highly recommend!

Pamela M.

This company is awesome!

This company is awesome! My refrigerator went out and they came on a Saturday to fix it at no higher cost then other companies had quoted for a repair a week later. John the technician was polite and fixed the frig in no time. He definitely knew exactly what he was doing and instilled a great deal of trust since I am a single woman who has been taken advantage of in the past with repairs. Thank so much to John and this wonderful company. I give them the highest recommendation possible and will call them first next time.

Susan Munger

Was reasonably priced for holiday weekend

Dryer stopped working 7/6/13, called my regular service co. office was closed for July 4 holiday. Called Moonglow, came out same day at time agreed, had part on truck. fixed & was drying clothes by days end.

John repairman was on time, had parts on truck. Was reasonably priced for holiday weekend. Very well mannered and explained things well.

Janice B. WHITE LAKE, MI 48386

When I called got a real person

When I called got a real person. The tech arrived on time and was friendly and courteous. explained everything and gave me an estimate. was able to repair it right then because had part on truck for my refrigerator. price was fair and yes I would reccomend them do anyone who needs there appliance repaired.

mona

Took The Time To Listen!

One of the things that always bothers about service companies is getting a voicemail when you call and have to wait around for someone to call back. I don’t have the time for that. I called moonglow and the lady who answered was very nice and took the time to listen. The tech came out later that day and fixed my refrigerator the first time. Its been a couple of weeks and everything still works so he must have done it right.

Hilary S.

I am very happy with the experience.

The repairman got here on time & was very professional. He talked a little about his appliance repair background and that made me feel more comfortable. I am very happy with the experience.

Katherine M.

Great company for appliance repairs!

The technician, John, was polite, professional, and prompt. The charge was reasonable and the work was done quickly on the same day I called. They also had two coupons on their website; one of which I was able to use.

Ann Reynolds

You came to my rescue yet again

Thank you John Moonglow Appliance Repair for coming to fix my dryer!!! You came to my rescue yet again with another appliance! Thank you so much, my kids Thank you for letting them have clean AND DRY Clothes!!

Amy McCririe Walker

Thank You John For Your Service Today

thank you John for your service today. you come to us very quick and finish very good. we would be very appreciate for your service. I will call you if I have something. thanks again.

nakamura yasu

Was A Delight To Work With!

Was a delight to work with, when I called she was the sweetest and listened to what I needed, she contacted the technician, gave me a price and set me up with an appt. John was prompt, let me know when he was on the way, and got my gas range and gas dryer hooked up, Now I am a happy camper, he was neat, quick and got it working. Thank you! I would recommend them to anyone who needed appliance repair!

Cindi Karpovck

Will Use Them Again

Very fast service and had parts on hand to fix our dryer. Will use them again.

Victor; Auburn Hills, Mi.

I was fortunate to find Moonglow since they had after hour service.

It was an emergency situation. I was fortunate to find Moonglow since they had after hour service.

Esteban H

Great service and a fair price!

When I placed the call for service the girl on the phone was very friendly and I got service the same day. The repairman was neat and polite and quickly diagnosed the problem on my dryer. The parts were on his truck so I was able to use my dryer as soon as he was done. Great service and a fair price! Highly recommend!

Karen S.

Great Service and Pricing. I Give Him 5 Stars!

John was very quick and efficient. He got right down to business and repaired my Microwave with ease! Very happy with the service! He is a very nice man and I felt very comfortable with having him in my home. I would recommend him to anyone who needed any appliance repair. Great service and pricing!!! I love sharing my finds with everyone, I give him 5 stars!!!

Amy W